Introduction

Service Desk Reporter allows you to report all SLA information from the JIRA Service Desk in a simple and effective way.

You can get SLA information with parameters not provided by JIRA Service Desk like:

Prepare cross project reports
Report on Success Ratios grouped by issue fields and date intervals.
Define custom start and end dates for your report
Report based on SLA Stop Date
See goal time, elapsed time and remaining time as separate columns in the report.
Export all issues as an Excel file
Get the complete report output via REST.

JIRA Service Desk Version

This plugin is supports JIRA Service Desk v3.2+ and JIRA v7.2+

Support

Let us know if you encounter any problem about Service Desk Reporter add-on.

You can get to OBSS support portal through pluginsupport.obss.com.tr or by sending an e-mail to plugin@obss.com.tr.