Authentication and Authorization

All REST requests shown in this document require authentication.

Authentication is handled by the Jira instance that hosts the app. Basic Authentication and OAuth can be used. 

In cases where the user cannot be authenticated or authorized, one of these error responses is returned:


All endpoints will return the following responses on auhtentication and authorization related errors.

Invalid Licence

HTTP 401


Unauthorized (401)

Encountered a "401 - Unauthorized" error while loading this page.

Unauthorized access

Go to Jira home

Invalid User

HTTP 401

When used user is not valid then JIRA server returns html page like that

Unauthorized (401)

Encountered a "401 - Unauthorized" error while loading this page.

Basic Authentication Failure - Reason : AUTHENTICATED_FAILED

Go to Jira home

Rest API Disabled

HTTP 503

When Rest API is disabled for the plugin, then this html is returned.

HTTP Status 503 – Service Unavailable


Type Status Report

Message Rest API is disabled

Description The server is currently unable to handle the request due to a temporary overload or scheduled maintenance, which will likely be alleviated after some delay.


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