Configuration 

Setting Permissions

Using the Access settings page you can set which users can access and which users can export data from Time in Status. To change Access Settings:

1. Open Administration >> Add-ons >> Time in Status >> Access Settings page.
2. On this screen you can set the user groups that can access Time in Status and user groups that can export data from Time in Status.
3. User Groups section lets you select the user groups that can access Time in Status reports.
4. User Groups for Report Exporting section lets you select the user groups that can export data from Time in Status.
   1. Export permission is available as a separate permission because taking exports might be hard on the server if you have a large number of issues and/or long issue histories.
5. You need to click on Save Settings after making the necessary changes on access settings.

Business Hours Settings

You can use the Business Hours Settings page to define working days for your organization. Selected days and hours will be used to calculate report data for Business Hours and Business Days reports. To change Business Hours Settings:

1. Open Administration >> Add-ons >> Time in Status >> BusinessHoursSettings page.
2. Use the Business Days section and Work Hours section to define working days and hours for your organization
3. Use the Holidays section to define non-working days for your organization. 
4. You need to click on Save Settings after making the necessary changes on access settings.